Join our Talent Pool - Telephony Sales Executive
Join the largest, fastest-growing specialist family law firm in the country. We offer flexible working, unlimited progression opportunities, wellbeing, growth and a supportive place to work.
We usually respond within a week
We’re always on the lookout for great sales talent and would love for you to join our talent pool. By registering your interest, you’ll be the first to hear when a suitable telephony sales role (known as a Client Service Executive position) becomes available.
This role is different; you’ll make an impact on people’s lives. You'll spend your day helping potential clients who are going through a particularly difficult time in their lives.
If you’re currently working in a telephony sales-based role and fancy a brand-new challenge in a growing business, read on & join our talent pool to receive any future job openings.
What’s the purpose of this role?
Our Central Sales Team is the front and centre of delivering our Client Value Proposition. The client experience is at the heart of every process and procedure and has been carefully designed with the client’s needs in mind.
Who ‘is’ Stowe Family Law?
We're the largest and fastest-growing team of family law experts in the country, boasting over 400 colleagues across 90+ offices specialising in divorce, finances, and children law.
Our exceptional growth of over 150% in recent years means there are constant development and progression opportunities. Now is the perfect time to join us as we strive to serve more clients, create the best workplace for our team, and grow our business for the benefit of everyone.
Learn more about us and what it’s like to work here:
What will I likely be doing?
New Business Enquiries;
- Supporting the Client Service Team by dealing with New Business Enquiries and really understanding each client’s needs through inbound and appointment outbound calls (all warm calls)
- Reassuring the client and dealing with their requests professionally with empathy
- Accurately taking down their information and entering it into a case management system
- Converting these clients to either a fixed fee meeting or an immediately progressing client for our lawyers across the company
Liaising with our Lawyers across the country to establish best practice ways of working, including:
- Understanding our lawyer's availability to speak to our clients
- Preferred ways of working across different regions
- Knowledge of specific skill sets within regions and teams to ensure the client speaks with the most suitable Lawyer for their case
What skills might be suitable for this position?
- Telephony Sales background
- Exceptional client service with the ability to deal sensitively with emotional or upset clients
Hours & Salary
- £30,000 per annum
- Training in our Harrogate Office; we'll teach you everything you need to know about family law.
Please note: This isn’t a live vacancy, but we’d love for you to join our sales talent pool. By registering your interest, you’ll be among the first to hear when a suitable opportunity becomes available.
Benefits
Read about our full benefits package here - https://careers.stowefamilylaw.co.uk/employee-bene...
- A wellbeing culture including Mental Wellbeing days, and access to counselling sessions
- Volunteering leave
- Diversity public holidays
- 26 days holiday
- Enhanced adoption, maternity and paternity pay
- Paid leave for fertility treatment
- Emergency dependents leave
- Bereavement leave
- Medicash health insurance - 24/7 GP’s, dental, counselling, gym discounts
- Training grants
- Life Assurance
- Contributory pension
- Flexible working
- Department
- Client Service
- Locations
- Harrogate, Leeds, York
- Remote status
- Hybrid
- Yearly salary
- £30,000

About Stowe Family Law
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